If your item arrived in defective/damaged or incorrect/incomplete condition, a refund will be issued.
Conditions for Returns
The product must be unused, unworn, unwashed, and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn
The product must include the original tags.
The product must be returned in the original and undamaged manufacturer packaging/box. It must be returned in the same condition with the return shipping label attached. Do not put tape or stickers on the manufacturer’s box
If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
You can initiate your request for a refund or replacement within 7 days of delivery. For example: If you received your order on the 5th, then you have until the 12th to request a return.
NOTE: It is important to print out or write the return label on your return parcel to avoid any inconvenience/delay in the process of your return.